FAQ's

These are answers to our most commonly asked questions! If you can't find your answer here, please email us at hello@shopsiloe.com!

Where is your store located?
181 S. Central Ave
Batesville, AR 72501
United States

870) 612-4925 

and 

1545 E. Race St. 
Searcy, AR 72143
United States
501) 230-5902

What are your hours of operation?
Of course shopsiloe.com is up and running 24/7, but our store hours vary! 
M, T, TH, F, SAT 10am - 7pm
W 10am - 6pm
SUN CLOSED (except during holiday season: November 27 to December 18, 2016 from 1pm - 5pm.)

Can I get on your email list?
You bet! Sign up for our newsletter HERE. 

When will I receive my order?
Depending on what time of day you place your order, we usually have the order shipped out that day. Tracking information will be added once your item has been shipped. You should receive your Siloe shipment within 5-7 business days.

Can I change my order?
You can, but only if it has not been shipped yet. Please call us ASAP at 870.612.4925 or 501.230.5902
How do I return or exchange my item/s?
1. Please read our terms and conditions.
2. For an exchange, please email us the item name, size, and color you'd like to exchange your item with at hello@shopsiloe.com. That way, we can pull it from inventory so it isn't sold while we wait for your package to be sent back. 
3. Complete the return/exchange form.
4. Carefully package your item/s and send to Siloe Returns; 181 S Central Ave, Batesville AR 72501.

How can I get discounts and freebies?
Who doesn't love some free Siloe clothing? We are constantly posting giveaways and discount codes all over our social media pages. Get in on the action by following our Facebook, Twitter, and Instagram @shopsiloe! 
How does the VIP Reward Program work?
Our Trendy Ten VIP Reward Program is currently available for In-Store purchases only. For every $10 you spend, you get a cute dress hole punch. (pre-tax). Once you fill your card with 20 hole punches you save $10 on your "next" purchase!
On Gift Card purchases you get punches when the gift card is used. On Layway you get punches when the layway is paid in full.

Are you hiring?
For a list of our current open positions click HERE. 
If you know what position your are interested on, please send your resume to siloeopportunities@gmail.com and be sure to include the position you are applying for in the subject line.You can also fill out an application online HERE.

What size should I order?
Siloe clothing comes from many different manufacturers, so we do not have a set size chart. Although we do find that most of our items run true to size! If a certain item runs differently, we will put a comment in the description of the product that can be seen while viewing the single product. We try and have measurements for every product to help you with sizing. If you need more help with sizing, do not hesitate to contact us at 870.612.4925 or 501.230.5902, or email us at hello@shopsiloe.com.

Standard Sizing Chart - 
Size Chart, sizing guide, table of measurements