Shipping Policy

Thank you for shopping with Siloe Boutique! We’re so grateful for every order and work hard to get your goodies packed and on their way to you as quickly as possible.

Processing Time

Orders are typically processed and shipped same day if purchased before 3pm. Otherwise, orders may take 1–3 business days. Processing times may be slightly longer during sales, holidays, new releases, or other high-volume periods.

You will receive an email with tracking information once your order has shipped.

Shipping Rates & Delivery

Shipping rates are calculated and displayed at checkout.

Once your order has been shipped, delivery times will depend on the shipping carrier and destination. Please keep in mind that carrier delays are outside of our control.

Tracking Your Order

Once your order ships, you will receive tracking information at the email address provided during checkout. Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Please double-check your shipping address before submitting your order. If you notice an error, contact us as soon as possible.

If an order has already shipped, we cannot guarantee that the shipping address can be changed. Orders returned to us due to an incorrect or incomplete address may require an additional shipping charge to be resent.

Lost, Stolen, or Delayed Packages

Once a package has been accepted by the shipping carrier, Siloe Boutique is not responsible for carrier delays or packages marked as delivered that cannot be located.

If your tracking shows that your package was delivered but you cannot find it, we recommend checking around your property, with household members or neighbors, and contacting the shipping carrier.

If you believe your package has been lost in transit, please contact us and we’ll be happy to help you determine the next steps.

Local Pickup

If local pickup is available at checkout, you will receive a notification when your order is ready. Please wait until you receive your Ready for Pickup notification before coming to the store.

Questions?

If you have any questions about your order or shipping, please contact Siloe Boutique. We’re always happy to help!

Thank you for shopping small and supporting Siloe Boutique. 🤍